Connect elements and people

Use cases and nested replies to keep independent requests separate inside one feedback item.

Tip

Help me follow the Connect elements and people guide. Use cases and nested replies to keep independent requests separate inside one feedback item. Review the current project and turn this guidance into concrete next steps.

Conversation model

  • Case text, assignee, and open/resolved status
  • suggested, additional_question, found_error, recheck_requested, resolved reply states
  • Nested replies through parent_reply_id
  • Element and user mentions
  • user, manager, system author types
  • GitHub Issue system entries

Label experimental UI such as Ask AI separately from stable features.